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Blog
AI Chatbot Support Launch for Xbox Users

November 4, 2024

AI Chatbot Support Launch for Xbox Users

Microsoft has introduced a new AI chatbot for Xbox user support, currently available only to participants in the Xbox Insiders program in the US. The chatbot assists users with technical and general questions related to consoles and games, providing interactive support without needing live agents. Using machine learning, the chatbot can analyze typical queries and adapt to new scenarios, ensuring a personalized approach to problem-solving. This launch reflects Microsoft’s commitment to integrating AI technologies into its products and services, enhancing the user experience. If testing on the US market proves successful, Microsoft plans to expand the bot’s functionality and launch it in other regions.

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